ALERT:

  • For instructions on how to configure Norton Anti-Virus to work with our keylogger products, click here.
  • Has an anti-spyware program deleted your keylogging product - and now reinstalling the same product won't work? 
  • Do you believe our keylogging software was illegally installed on your computer without your knowledge?
  • If so, click here for instructions on manual removal of our products.
 
 
PC Sentinel Software Technical Support

We have designed our Technical Support process to provide you with the quickest solution to your problem.  Please take the following steps when receiving Technical Support:

 
1) Review the online product information first
Our online documentation is extensive and updated regularly.  Please review the FAQ and Quick Start Guides for Busted.Net!, RedHanded.Net! and SmokingGun.Net before contacting Customer Support.  They cover most of the questions and it's the fastest way to get your questions answered.  
 
2) Email Technical Support

If you can't find answer to your question on the FAQ page, please forward your question to our technical support at support@PCSentinelSoftware.com.  Please include your system and network information along with your problem description.  This accelerates the process to locate the problem and provide a timely solution.

3) Suggestions
We value your input.  If our products don't do exactly what you want, or if you can think of a way we can make our products better or easier to use, let us know!  Please forward any suggestions to .
 
 
 
Did you know?
  • Employees spend nearly twice as much time surfing the Internet at work as they do at home mainly due to the faster connections in the workplace.
  • While online predators usually try to gradually seduce their targets through attention, affection, kindness, and even gifts, some predators work faster than others, engaging in sexually explicit conversations immediately.
  • More aggressive online predators often employ harassment or stalking, often while evaluating the kids they meet online for future face-to-face contact.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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