ALERT:
- For instructions on how to configure Norton Anti-Virus to work with our keylogger products, click here.
- Has an anti-spyware program deleted your keylogging product - and now reinstalling the same product won't work?
- Do you believe our keylogging software was illegally installed on your computer without your knowledge?
- If so, click here for instructions on manual removal of our products.
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| PC Sentinel
Software Technical Support
We have designed our Technical Support
process to provide you with the quickest solution to your
problem. Please take the following steps when
receiving Technical Support:
|
| 1) Review the online product
information first |
| Our online
documentation is extensive and updated
regularly. Please review the FAQ
and Quick Start Guides for Busted.Net!,
RedHanded.Net!
and SmokingGun.Net
before contacting Customer Support. They cover most
of the questions and it's the fastest way to get your questions
answered. |
| 2) Email Technical Support
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If you can't find answer to your question on
the FAQ page, please forward your question to our technical support at support@PCSentinelSoftware.com. Please
include your system and network information along with your problem
description. This accelerates the process to locate
the problem and provide a timely solution.
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| 3) Suggestions |
| We value your input. If
our products don't do exactly what you want, or if you can think of a
way we can make our products better or easier to use, let us
know! Please forward any suggestions to support@PCSentinelSoftware.com.
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